Multi-Skilled Hotel Team Member Part-Time
ibis Glasgow City Centre
Multi-Skilled Hotel Team Member Part-Time
£24960
ibis Glasgow City Centre, Blythswood New Town, Glasgow City
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 17 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 81cf7faf34d74e639ff337b5b0f6f31d
Full Job Description
Handles phone calls and e-mails but ensures that administrative procedures never take priority over guest relations
Ensuring that the guest service is excellent so that they will return to the hotel
Has an impeccable attitude which conveys the image of the brand and hotel
Responsible for the cashiering procedures in the department
Has an impeccable attitude which conveys the image of the brand and hotel
Understanding and complying with all health and safety regulations for the hotel
Covering Reception, Food & Beverage and help other departments as required
Prepares and serves snacks or breakfasts
Welcoming guests with care and attention and with a personalised approach
Anticipating guests' needs and takes them into consideration
Handling any guest feedback be it positive or negative
Promoting the company's ALL loyalty program
Ensuring all working and public areas are cleaned
Working to meet hotel financial and quality targets
Are you an outgoing individual looking for a new opportunity?
Are you a Team player that is able to adapt to a fast paced working environment?
Are you able to deliver great service with a Smile?, Welcoming guests as soon as they arrive, day or night, with great care and attention, providing a friendly and personal welcome for guests and remains attentive to their needs,
- Guest oriented, service minded and attentive to details
- Previous Customer Service Experience
- Team spirit
- Well organised
- Cash Handling Experience
Job Types: Part-time, Permanent - Additional leave
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Store discount
Salary: £12.00 per hour
Job Types: Part-time, Permanent
Benefits: