Coordinate resolution and restore normal service operation during technology Incidents and Major Incidents.

Manage the communication with senior leadership, in the event of a Major Incidents.

Provide leadership and expertise to assist with the determination of root cause and solution of incidents.

Identify and prioritise potential issues across Aladdin software and infrastructure.

Drive process and tooling change across the organisation to support regulatory change - eg DORA (Digital Operational resilience Act).

A career break of at least 24 months (no upper limit). During your career break you may have been working small-scale around other commitments or have not done any paid work.

You must have the right to work in the UK to apply for the program., Experience working in the Technology or Financial services industries.

Knowledge of cloud computing platforms like Azure, AWS, etc. and understanding of different service models (IaaS, PaaS, SaaS). Further training and guidance will be provided.

Knowledge in programming languages such as Python to automate common tasks and a basic knowledge of IT Configuration Management, Deployment & Orchestration tools like Ansible.

Data analysis skills e.g., Splunk, Grafana, Tableau, MS Excel, Power BI.

BlackRock is delighted to partner with Career Returners on their returner Program, as they recognize talented professionals with different backgrounds and experiences bring a unique and valued perspective to BlackRock., Our team (Service Management) is responsible for leading the remediation of critical production incidents and driving efforts to identify problems and implement enhancements and changes across BlackRock and our Aladdin clients to prevent recurrence.

We will offer a variety of employee networks to help you integrate into the business and culture

Provide coaching and peer support, To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.