Teleperformance is the Worldwide leader in multichannel customer experience management. We have been providing superior customer care for leading brand throughout the world since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!
Teleperformance UK offer a diverse range of contact centre solutions.
Teleperformance operate on a global level with 271 centres across 62 countries.
In the UK we have a combined workforce of over 9600 people operating from 15 locations and a number of in-sourced sites across Scotland, England and Northern Ireland.
We are experts in the call centre services industry, and focus entirely on what we do best. We add value to our client’s service by delivering creative solutions to meet all of their contact centre needs. We do this through the effective recruitment and development of our people, and operate some of the most innovative people management practices in the industry. Winning a number of prestigious industry awards is testament to this. These include Employer of the Year at the Orange National Business Awards
- Spectrum House
- Bond Street
- BS1 3LG
- Glasgow Cuprum
- Glasgow Cadogan
- Glasgow Bishopbriggs
- Glasgow Renfrew St
- Glasgow Granite House
- Call Centre/Outsourcer
- Call/Contact Centres
- Customer Services
Average age of Staff
Male / Female Ratio
Number of Staff
What are the benefits of working for Teleperformance?Open or Close
30 days paid holidays including bank holidays, full comprehensive training, discounted gym membership, subsidised social events, childcare voucher scheme and the possibility to earn 200 pounds for recommending us a friend who we then employ, with added features open to all of:- Happy App - lets you check your working week/shifts & payslips and careers - refer a friend for further reward. Perks - Offers discounts on hotels/travel/restaurants/cinema tickets/fashion electronics - home and garden deals WOW points can be accumulated and exchanged for high street vouchers/gift cards, and are also awarded for outstanding performance by your line manager. Mobile phone discounts - offered by major network providers Pension - Teleperformance operates a company pension scheme which is open to all employees Bupa Healthcare (subsidised)
Does Teleperformance offer career opportunities?Open or Close
Yes, Teleperformance is a place where we believe in developing our staff. We encourage our people to learn, work and grow within the business. For example we offer Jump courses to promote career progression and can support staff with additional learning opportunities, training Academies and Aspire to lead performance Academies.
Do I need previous Call Centre Experience?Open or Close
Not for all roles, we require some customer service experience and transferable skills related to customer service.
What perks are there with Teleperformance?Open or Close
We offer discounts to many high-street brands including utility providers and discounted travel costs with cooperate perks scheme. Many clients offer discounts on their own brands
What other rewards are there?Open or Close
We have an annual Big Bash where our colleagues are recognised for their excellent work in addition to regular monthly awards for the top 5% and special recognition of achievements, and length of service.
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