Contact Centre Operator
Larbert
Excellent plus benefits
We are Seeking Enthusiastic, Talented, Motivated, Customer Focused, and exciting individuals to be part of our team as a Call Centre Associates.
Working as part of the team, you'll enjoy comprehensive, ongoing training and the opportunity to progress within our fast growing organisation.
The Job:
Receiving and responding to all incoming calls in a professional, courteous and friendly manner using the relevant campaign guidelines and scripts
Effectively handling all inquiries using a variety of tools in order to contribute to the achievement of company strategy and objectives
Dealing with all customer contacts efficiently, meeting or exceeding their expectations of the company
Willing to work as part of a team
About You:
You will be an excellent communicator and enthusiastically express yourself
Fantastic customer service skills (preferably gained within a contact centre, customer service or retail environment)
Have experience in resolving customers issues
Eligible to work in UK