Our Language Division
Rise Languages is the leading recruitment consultancy specialising in the placement of Bi-lingual & Multi-lingual speaking professionals and executives throughout the Scotland.
We provide specialist recruitment expertise across a broad range of industries and services, from small and medium-sized companies to multinational groups
Our Client
Our client is a well established and recognisable company Globally. They are a leading provider of customer service solutions to global corporations. Due to continuous expansion, they are looking to recruit multilingual individuals for their Customer Care Operations to join the dynamic and multinational team.
This is an excellent opportunity to work for an international company that offers lots of opportunities for career development and personal growth. You will be working in professional and modern environment, with access to comfortable break area equipped with ,TVs, Internet café and many other facilities as well as many corporate events.
Duties
- Working in a team based environment supporting your team in achieving the highest quality standards
- Provide a personalised response to all inbound emails/phone calls received whilst providing a positive customer’s experience through efficient, friendly, high quality responses
- Proactively seek feedback on ways to improve personal performance
- Take ownership to ensure closure for all issues which cannot be resolved whilst dealing with the customer/Assisting product specialists to find resolutions
- Assist your team leader in assessing and auditing responses and completing quality reports
Criteria
- Fluent English and German, Dutch or Danish - Other languages will be considered.
- Excellent communication and customer service skills both verbal and written
- Team skills
- Drive and determination to grow with the business
- Excellent Telephone skills
- PC literate
- Commitment
Applications
In order to take advantage of this opportunity please send your CV to Hazel Harkness by clicking on the link below.
Job Reference: HH
Closing Date: 22-Aug-2008
