Cunninghame Housing Association Tenant & Community Engagement OfficerArdrossan   £31,359 - £33,971

Cunninghame Housing Association is based only a 40 minute drive from Glasgow and is one of Ayrshire's leading Registered Social Landlords. Providing services for more than 2,000 properties in North and East Ayrshire, we are committed to delivering a first class service to all our customers.
Reflecting the Association's continued growth we are now looking to recruit a Tenant & Community Engagement Officer to support in delivering this service.
EVH Grade 8 (PA28 PA31) 35 hours per week. Re-advertisement.
CHA's approach to tenant and community engagement is evolving and we are seeking to ensure that it is embedded in everything that we do. Reporting to the Social Economy Regeneration Manager you will be responsible for the day to day management and delivery of the Association's Tenant & Community Engagement service. In planning and delivering the service you will work closely with our tenants, our Registered Tenants' and Residents' Associations and our communities to develop true tenant and community participation and engagement.
As a key part of the Association's putting tenants first' ethos you will provide an advocacy and support role to our tenants as we seek to become an anchor organisation within our communities.
The successful candidate will have previous experience of working with residents and community groups in a similar capacity and will have excellent communication skills and a willingness to work evenings as required. Organised and thorough with a customer focused approach, you will have the ability to manage a diverse and heavy workload and will ideally possess a relevant professional qualification.
Working with customers and community groups can pose many different challenges so you will need to be persistent and a quick thinker who is able to respond effectively to changing situations.
The successful candidate will be rewarded with excellent working conditions including 25 days annual leave and 15 days public holidays per year, access to a Final Salary Pension Scheme and Company Health Plan and they will have the opportunity to develop with the organisation within a dynamic, customerfacing work environment.

Closing Date:     05-Sep-2008