NHS National Services Scotland TESTING SUPPORT/ADMINISTRATOR (x2)Edinburgh   £ Band 5 £20,225-£26,123

PRACTITIONER SERVICES

Medical, Pharmacy, Dental & Ophthalmic Contractor Streams

The Practitioner Services Division of NSS validates claims and authorises payments to all primary care contractors in Scotland:  general medical and dental practitioners, optometrists/OMPs and community pharmacists.  In 2004/05 these services were valued in excess of £1.6bn and accounted for 20% of the total NHS expenditure.

The PSD Business Users Group currently undertakes an extensive programme of services on the Pharmacy, Medical, Dental & Ophthalmic core systems (DCVP, PRS, PMSPS, QMAS, MIDAS, OPTIX, EDI & iDent).  These services include the delivery of all system developments & enhancements, supplier delivery management, first line business support, general system administration, information provision, system documentation and training for staff.

As a BUG Administrator you will

• Undertake all aspects of User Acceptance Testing relating to the enhancement and development of PSD’s core systems ensuring full & rigorous testing of software is completed.
• Work closely with system suppliers
• Provide a first line support service for operational staff relating to any system issues that may need resolved. 
• Carry out system administration tasks for Divisional core systems in areas such as users access, maintaining reference data, managing business rules etc.
• Coordination & management of areas of the schedule production process for each contractor streams ensuring payments are made accurately and on time.
• Be involved in PSD projects as a skilled resource in areas such as testing, business & systems input.
• Undertake staff training regarding system changes or system overviews.
• Extract, analyse & manipulate data in order to deal with PSD information requests.
• Be a strong communicator in order to foster good working relationships with all levels of staff, internal and external to the NHS.
• Be educated to degree level, with experience in a similar business, IT or support environment.
• Have to be prepared to undertake travel across various PSD sites throughout Scotland.

For an informal discussion about the post, please contact Brian Stewart (BUG Coordinator) on 0131 275 6812, Avril Mackie (BUG Coordinator) on 0131 275 6516, Ronnie Hardie (BUG Coordinator) on 01224 358331 or Morag Melville on 01506 705129.

Closing date for completed applications is 5pm, Tuesday 9th September 2008

NHS National Services Scotland is the common name of the Common Services Agency for the Scottish Health Service.

NHS National Services Scotland is an equal opportunities employer.

Candidates with disabilities who meet the minimum selection criteria will be guaranteed an interview.

Job Reference:   808

Closing Date:     09-Sep-2008