Part Time Data ProcessorGlasgow   £13,345 Pro rata

We are recruiting for a well-established global company who are looking for professional candidates to work in a team, which is dedicated to same day processing of instructions. You will be a strong team player & able to combine analysis & judgement with speed & accuracy to consistently provide a high level of customer service. You will be (1) ensuring that high volumes of instructions are processed with speed & accuracy (2) Meet individual & team targets (3) Provide high level customer service & meet Service Level Agreements (4) Day to day query resolution, seeking support from the Process Expert / Team Leader (5) Contribute towards collation of productivity & management info & help identify areas for improvement (6) Sharing best practice (7) Responsibility for satisfactory timely reconciling, of internally generated entries (8) Responsible for own performance development, prepare for & arrange performance reviews (9) Assist with admin of the section (10) Greet visitors (int & ext).

Candidate Profile

The successful candidate will be professional, able to listen, driven & must be adaptable to the wide variations in daily workflows. To achieve this, you will need to be able to forward plan for new or delayed volumes, which may be taken on within critical timescales. You will demonstrate commitment to the clients ‘Business Excellence Model’ and may be asked to assist with Team Leader duties in the absence of the Team Leader. This would include ‘On the job training’ for new/existing processing staff.

Candidate Skills

(1) Strong keyboarding & PC skills (2) Written & verbal skills (both face to face & over the telephone although telephone usage not required for all roles) (3) Numeracy skills (4) Problem solving (5) Attention to detail / accuracy.

Hours of work to be arranged covering evenings Mon - Fri.

Job Reference:   ST/BB/Level2/PT