Part Time Customer Advisor Glasgow   £10000 - £12000 per annum

A well known building society is looking to employ a Part Time Customer Advisor in their Glasgow West End based branch. The role of the Customer Service Adviser is to provide day-to-day help to customers and ensure they receive a consistently high level of service.

The working week involves 30 core hours, between Monday and Friday 9am to 5pm. In addition to this, Saturday working is required on a rota basis 9am to 12pm.

As well as a competitive basic salary you will have the opportunity to earn bonus as well as many benefits including Health Insurance, Life Assurance, DC Pension Scheme, Subsidised Mortgage and Childcare Vouchers.

You will be given introductory and ongoing training and this is an excellent opportunity to earn incentive based on the performance of you and your branch against agreed quarterly targets.

Responsibilities:

•Day to day liaison with customers
•Achieving a high level of customer service and satisfaction
•Achievement of monthly targets
•Deal effectively with sales enquires from customers over the telephone and face to face
•Advising and selling the range of available services to potential and existing customers
•Complete all administrative tasks to ensure compliance with company procedures


Person Specification:

•Experience of working in a Customer Service and Sales environment
•A good level of written and verbal communication skills
•Ability to speak clearly and demonstrate effective listening skills when communicating
•with customers face to face or over the phone
•Good numeric and PC skills
•Comfortable working in a team environment and adapt to lone working
•Project confidence and knowledge of Company products and services on completion of the induction and probation period



To apply for this position please send a CV to Laura Feighan: laura.feighan@office-angels.com.

Office Angels is an Equal Opportunities employer.

Job Reference:   LFCustAd0307

Closing Date:     10-Jul-2009

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