Payroll Support Desk Specialist Glasgow   To £19,000

HR Consultancy are working with a leading employer based just outside of Glasgow.  As  a result of extensive business growth, they are now recruiting for an experienced individual to join their Payroll Systems Support team.

The successful candidate will have up to date experience of working within a systems helpdesk environment providing first or second line technical support. Excellent customer service skills are essential for this role and previous experience of working with Payroll/HR systems would be a real advantage.  Candidates with a strong customer service background along with an in-depth knowledge of Payroll/HMRC procedures would also be ideal for this role.

Key responsibilities will include:

• Providing payroll systems technical support and advice, via telephone and email, to ensure high levels of customer satisfaction. 
• Receiving and recording customer enquiries in sufficient detail to allow the swift resolution of customer queries. 
• Maintaining effective internal and external relationships and communications channels to ensure that relevant departments are informed and involved in recorded customer enquiries.

If you have the necessary skills and experience and are looking for an opportunity to join a highly successful and progressive business then this could be the role for you.  In return they offer an excellent basic salary and benefits package and an environment that promotes a healthy work-life balance.

For more information apply online now or contact Christine Griffiths on 0141 564 2339 for more information.

HR Consultancy acts as both an employment agency and an employment business.

1105022

Job Reference:   GLA/CG/882312/1

Closing Date:     06-Jul-2009

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