Claims Specialist - Personal Injury (Glasgow or Manchester) Glasgow   Up to £28K +bonus

Due to the recent growth and success of one of the countries leading insurers, Hudson are pleased to be offering opportunities to astute individuals with experience in the field of Personal Injury. 

Why this role?

In a period of decline and uncertainty surrounding job security, my client has continued to recruit, develop and retain successful claims specialists. You will have the opportunity to work from state of the art offices fully supported by established training and management teams. 

Let’s start with the benefits...

• Flexible working hours
• Holidays:  30 days (rising to 33)
• Profit Share:  After 1 year’s service up to 5% per year, after 2 year’s service up to 10% per year.
• Discount on products:  (Mortgage and loans subject to 1 year’s service)
• Subsidised onsite canteen 

The job:

• Handle and process Third Party Injury Claims for multiple claimant cases accurately and efficiently and in accordance with the Best Practice Guide
• Make informed decisions on both liability and quantum ensuring that customers and company’s expectations are met, and the best possible settlement reached efficiently and expediently.
• Negotiate and recover the best possible settlement for customers and the company as quickly as possible.
• Capture third party and personal injury claims and offer alternative services.
• Liase and negotiate with solicitors and other external representatives
• Ensure settlement is achieved without the need for Litigation.
• Achieve a balance between the provisions of a quality service combined with the commercial focus required to ensure that the company meets all targets.
• Ensure all claims are checked for possible fraudulent cases. 

The requirements:

• Proven track record in Personal Injury file handling within the insurance industry or legal environment
• Understanding of the RTA/MIB and legislation relevant to road traffic accidents and injury claims.
• Front line customer support in a target driven role.
• Influencing and negotiating, in particular objections resolution.
• Numeracy and literacy to GCSE level (Maths and English - Grade C and above) or equivalent.
• FSA and Regulatory Compliance.
• Knowledge of Claims processes and systems.
• Demonstrate a full awareness of fraud indicators and managing reserves

To apply can you send your CV to roz.mcauley@jobs.hudson.com  or call 0845 601 1077  and specify in your application which office is your preference.

Job Reference:   UK580375

Closing Date:     14-Jul-2009

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