Avenue Recruitment Mortgage Arreas Administrator Dunfermline   £6 per hour

Reporting to the Team Manager, the Administrator plays a key role in ensuring the effective management of mortgage accounts in arrears within the Residential Mortgage Portfolio. Utilising the Daily Trigger Reports/Loan Arrears Reports as effective triggers for identification of potential problem accounts within agreed timescales. Good negotiation skills are vital and it is important that the administrator gains a good understanding of the customer's circumstances to ensure the correct course of action/arrangement is agreed.

Successful candidates must have the following:
• Educated to Higher Level or equivalent work experience
• Knowledge and experience of Mortgage Accounting and Arrears Management is highly desirable.
• Experience of working within a high volume, deadline driven administrative processing function
• Experience of problem identification and recovery techniques desirable
• Ability to deliver positive results in a pressurised, deadline driven environment are essential

Job Reference:   J004310

Closing Date:     10-Feb-2010

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