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Vacancy posted: Monday, 8 Mar 2010
Premier Customer Service - Edinburgh
Edinburgh
£15,530 + Bonus
Please note: This vacancy is no longer advertised.
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NEW YEAR, NEW CAREER
Send us your cv to apply for fantastic opportunities!
Randstad, Scott House, 10 South St. Andrew Street, Edinburgh, EH2 2AZ
Are you looking for a challenging new career that will offer you excellent financial reward? Do you want to work for a market leading, global organisation that will offer you career progression and stability in the current climate? Then this is the opportunity for you!
Randstad recruit on behalf of a global financial organisation that employ the best and reward you for being the best. Based at their modern contact centre in Edinburgh, with easy access via car and public transport, what are you waiting for? ….
Main Responsibilities:
Your role will be to take inbound calls from valued existing customers. Each customer is different and you will deal with a variety of customer calls. Offering excellent customer service and using your outstanding communication skills, you will deal with the call quickly and effectively. Identifying opportunities, when you are dealing with the customer, you will advise them of the features and benefits of relevant products and services available to them, which will enhance their banking experience.
Skills and Experience:
You are very customer focused and have a proven track record in delivering excellent customer service. You have outstanding communication skills and you are able to build a rapport with your customers. You are very self motivated and driven to succeed. You are comfortable introducing new products and services to customers, to ensure you have gone the extra mile to offer them a memorable banking experience.
Job offers will be subject to a Credit and Criminal Record Check
What’s in it for you?
An excellent basic salary of £15,530 PLUS and 6 monthly bonus
Exciting monthly incentives
33 days annual leave
Comprehensive fully paid training package
On going career development and support
And MUCH MUCH more! …………
Send your CV in Word format to David now on david.mulgrew@randstad.co.uk and take your first step to an exciting new career.
Job Reference: Dav1