Customer Support Agents Glasgow   £Circa £7.50 per hour plus monthly bonus and excellent benefits

Full Time hours over the Summer, reducing to Part Time hours in September – Various evening and weekend shifts

If you’ve seen us on the television, you’ll know us as esure, one of the UK’s leading insurance companies. You might also know us as Sheilas’ Wheels. However you know us, you should know that we continue to grow from strength to strength and have big ambitions for future success. All of that makes for rewarding, progressive careers, if you’re ready to play a key role.

Based in Glasgow City Centre, you'll be a vital point of contact for our customers. You'll provide a comprehensive service, working across all our brands and products and delivering a high standard of knowledge about our services. It's a varied role, covering everything from general policy queries to renewing and adjusting policies, handling complaints and making sales. You'll ensure you always hit your targets, while providing excellent customer service.

With good previous experience in a customer service environment, you'll have an outstanding commitment to meeting and exceeding customers' expectations. Ideally, you'll also have contact centre experience but this is not essential. A positive attitude and good communication skills are important, and you'll be a great team player, always ready to assist your colleagues. You'll constantly work to improve performance, and be able to offer ideas and feedback to improve processes and performance.

In return, you’ll enjoy a great salary and benefit package, profit sharing, pension scheme, life assurance and annual salary reviews and if you perform well you may be eligible for a performance bonus to thank you for your hard work. You’ll be right at home in our fantastic office which provides a fresh, comfortable working environment and excellent facilities, including a subsidised restaurant, comfortable breakout areas, internet café and games room.

You will be required to attend a full time training induction from 1st June 2010 for a period of 5 weeks, you will then work full time hours over the summer months before reducing to Part Time hours in September.

Click the 'apply' button above to apply or if you have any questions about the position then please call 0800 587 2 587.

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