Team Leader - Dutch Dunfermline   £ Competitive

Team Leader - Edinburgh - Temporary Role

You will be responsible for leading and motivating a team of up to 12 customer service advisors. Ensuring the provision of quality technical and customer support to the customers. You will be required to meet account performance measures e.g. abandon rates, average talk times etc for the team.

We are also looking for someone who has experience in managing a client on a day to days basis. Previous Team Leader experience within a Call Centre environment is essential for this role.

If interested please email your cv to fiona.tal@search.co.uk or call 0131 718 8019
Req111002/AGY

Job Reference:   Req111002

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