Customer Service Advisor Greenock   Excellent salary plus incentives

FULL TIME STARTS AVAILABLE IN SEPTEMBER 2010

ASSESSMENT CENTRES CURRENTLY TAKING PLACE SO APPLY NOW TO ENSURE YOU DONT MISS OUT!!!

At HEROtsc, we believe great people can make all the difference to our business, that's why we invest in recruiting and developing the very best people from our local communities. We currently have opportunities for people who are passionate about delivering excellent customer service. You will join our upbeat team based in Greenock. Working as part of the team, you'll enjoy comprehensive, ongoing training and the opportunity to progress within our fast growing organisation.

Your day to day job will involve:

• Receiving and responding to all incoming calls in a professional, courteous and friendly manner using the relevant campaign guidelines
• Effectively handling all enquiries using a variety of tools in order to contribute to the achievement of company strategy and objectives
• Dealing with all customer contacts efficiently, meeting or exceeding their expectations of the company

Skills required

• Excellent communication and listening skills
• Customer service skills (preferably gained within a contact centre, customer service or retail environment)
• The ability to build rapport with customers

Send us your CV today using the link below or call our Recruitment Team on 0845 0700 055.

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