Customer Service Advisor Dunfermline   £13,171 - £14,635

Customer Service Advisor

£13,171 - £14,635

Dunfermline

This is your chance to be the voice of one of the largest banking, financial services organisations in the UK. Speaking to people from all walks of life every day on the telephone, you’ll take a genuine interest in each and every one of them. Listening to their needs, finding out about their hopes for the future, and answering their questions, you’ll build a real rapport with our customers. You’ll show them how much we value them. And, by proactively offering products and services that suit their situation, you’ll work towards achieving your target’s and help us create better value for them too.

Taking real ownership of every call, you’ll show pride in everything you do. Offering simple, straightforward advice, you’ll always do your best to resolve a call – but when you do need to transfer someone to a colleague, you’ll take care to make the process as smooth as possible. Striking a perfect balance between friendliness and efficiency, you’ll take good care of your own performance too and identify opportunities to develop new skills. As a team player, you’ll also look after your colleagues, by sharing advice and offering them positive support.

To find a role you’ll really love, please click on the Apply button or call 0845 300 0795.

We are an equal opportunities employer

Retail Contact Centres Member of Lloyds Banking Group plc

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