Complaint Handler Edinburgh   £negotiable

Eden Scott’s client, a leading financial services organisation are looking to recruit a complaints handler for  an 11 month contract.

This role will be responsible for:-

·         Working in an area dealing with escalated complaints

·         Investigate and resolve complaints

·         Ensure all issues are logged correctly

·         Identify any trends for recurring complaints

·         Deal with complaints within regulatory timescales

Experience/background:-

·         Strong verbal and written communication

·         Specific complaint handling experience within a banking or financial service environment

·         Strong eye for detail

·         Tenacious

·         Excellent customer services

Contact Lindsey Boxall on 0131 550 1122 or Lindsey.boxall@edenscott.com

This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on 0131 550 1100 or drop off a CV at financialservices@edenscott.com and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.                                              

Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.

Job Reference:   LB3677C

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