Nordics Speaking Credit and Collections Specialist Paisley   £neg/0£

Nordics Speaking Credit and Collections Specialist (KL3)

Inchinnan

Position Objective:
- To take responsibility for the credit management and selected Key Account collection within the designated countries within the designated sub region countries for credit management and collection).
- The role involves the calculation, approval and maintenance of credit limits and hold review and collections.
- Also involves the assessment of new accounts, and would suit a candidate with excellent rapport building ability, communication and interpersonal skills and the ability to achieve the desired results.
- Cover will also be required to be carried out for other staff periodically, where language skills allow, reporting to the appropriate sub regional Team Leader Credit and Collections.

Essential Functions:
- Perform and evaluate credit checks on new customer accounts according to company policy
- Check credit limits in place for all accounts within the designated countries and maintain credit limits in line with company policy and Sarbanes-Oxley requirements.
- Proactively contact customers, primarily by telephone, in regard to payments to ensure invoice processing and payment has been scheduled; plan and prioritize customer calls regularly to maximise collections on the largest open invoices.
- Maintain on relevant systems collector call and invoice logs with status updates and follow up details.
- Work with local sales, and Team Leader to determine when accounts should be placed on hold. Advise Accounting Assistants on which accounts are to be placed on hold.
- Oversee the monitoring all accounts placed on hold within designated credit management countries, ensuring the release of orders once payment is received, or when appropriate evidence is secured. Carry out appropriate hold activity directly on allocated Key Accounts.
- Liaise with other departments and communicate credit hold decisions to relevant business units / departments.
- Allocate credits on a regular basis in consultation with: Accounting and Reporting Dept, Customer Services and the customer.
- Log, review and monitor customer complaints, copy invoice requests.
- May assist in the training of new employees joining the ItC Dept.
- Various ad hoc responsibilities as assigned by Team Leader / Manager.
- Any other related tasks / duties as may be allocated from time to time.

Nature and Scope
- This position interacts with various levels of personnel both inside and outside the company. That interaction requires good communication skills and judgement, tact and diplomacy with internal and external customers in troubleshooting problems and communicating status.
- Effectiveness in this role requires a thorough working knowledge of relevant accounting systems, policies and procedures.
- Accuracy is required in performing all functions of this position.  Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work. System knowledge is essential to perform this role effectively and efficiently

Education:
- Educated to higher / standard grade level.
- Technical certificate and/or training in an applicable area preferred.
- Norwegian / Swedish / Danish language skills essential

Experience:
- Requires a minimum of 2 years related experience ideally operating in a busy accounts receivable or customer service function dealing with Public as well as Commercial customers.
- Must demonstrate excellent computer skills; relevant software application proficiency strongly preferred.
- Experience in troubleshooting and resolving transactional issues and interacting effectively with team leaders and management required.
- Proven attention to detail and accuracy required.
- Previous business application of language skills preferred.

Contacts:
- Has contact with various levels of company employees and external customers.

Working Conditions:
- Works in an office environment.
- May, on a continuous basis, sit at desk for long periods of time, with considerable interaction on the telephone and regular viewing of computer monitor. 

Making Life Even Better
When it comes to the vision of shaping discovery and improving life, no other company can match the breadth of products and services in the life sciences field to meet this vision than Life Technologies. Created through the combination of biotechnology leaders Applied Biosystems and Invitrogen, Life Technologies' systems, consumables and services enable researchers to accelerate scientific exploration, driving to discoveries and developments that improve the human condition and the world around us. Our customers do their work across the biological spectrum, working to advance personalized medicine, regenerative science, molecular diagnostics, agricultural and environmental research, and 21st century forensics. With historical sales of approximately $3.5 billion, a presence in more than 100 countries, and a rapidly growing intellectual property estate of over 3,600 patents and exclusive licenses, we are poised to truly shape the world of science. Join a team of more than 9,500 employees around the world who are engaged, curious, insightful, responsible and driven to make life even better.                

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1357002-2584-6759

Job Reference:   8645BR

Closing Date:     02-Feb-2012

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