Sales Associate Elgin   £6.68 per hour plus commission

Sales Associates help our customers get the best from Three - finding out what they need and then pinning down the best package for them. Hard-working, bright and confident, you`ll be the kind of person who enjoys talking to new people. And along with customer service skills and, ideally, previous sales experience, you`ll have a passion for selling as you`ll need to hit targets.

• Deliver personal sales targets and help/support other team members to deliver theirs.
  
  
• Build rapport with customers of all types.
  
  
• Translate customer requests into what they want.
  
  
• Implement good store standards.
  
  
• Deliver exceptional customer service.
  
  
• Deliver exceptional operational best practice/compliance/standards in-store.
  
  
• Face of Three Brand - be smart and tidy.
  
  
• Demonstrate Three`s behaviours:
  
  

  o Open & honest: able to give constructive feedback upwards; influence store and greater good of the business; give customers all the information they need to make an informed decision about what`s best to buy from us, if anything; understand the network story, and ensure customers get it too.

  
  

  o Taking responsibility: for each and every customer to ensure best service and sales outcome; look for opportunities to grow your sales and deliver great service.

  
  

  o Keeping your word: set targets, go out of your way to deliver. Show commitment/personal desire to make a difference and support the team in delivery of sales targets. Be on time.

  • Able to turn an issue into a resolution or a sale
  • Able to close a sale without loosing sight of the customer service
  • Champions customer service
  • Great Rapport builder
  • Articulate
  • Experience of hitting and exceeding targets
  • Good timekeeping
  • Simplistic in approach
  • Teamwork
  • Awareness of impact on others
  • Urgency/Ability to work under pressure
  • Commercially aware with passion for the mobile internet business
  • Confident
  • Self motivated with desire to continuously improve knowledge
  • Flexibility within change

Job Reference:   33138

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