Vacancy posted: Friday, 15 Jun 2012

Support Officer (Service Desk) Ayr   £95.00 - £100 per day

Please note: This vacancy is no longer advertised.

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Hays Client is lookig for an individual to provide a comprehensive 1st and 2nd line technical telephone support service for all IT hardware, complex clinical and administrative software systems.

Must Have


NHS background and/or knowledge of EMIS/Vision/Docman



Essential Skills

Requires a knowledge level equating to that of an HND qualification in Computer & Network Support / IT related discipline

Extensive Network experience and knowledge of networking protocols and software.

Ability to diagnose / resolve networking, software and hardware problems.

Extensive knowledge of Windows 2000, XP, 7, Microsoft Office packages, UNIX.

Effective troubleshooting skills and a working knowledge of LAN infrastructure including hubs, routers and servers.

Ability to shoulder responsibility; work in a disciplined, conscientious and mature manner. Excellent communication / people skills.

Ability to embrace constant change.

Should posses or be studying towards MCP or MCSE professional qualification.


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Job Reference:   1683899

Closing Date:     18-Jun-2012

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