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Vacancy posted: Saturday, 16 Jun 2012
Senior Clerical Assistant
Dumbarton
£15,402 - £16,844
Please note: This vacancy is no longer advertised.
You might find these similar jobs of interest:
- Research & Information Assistant, West Dunbartonshire Council, Dumbarton
Hours: 35 hours per week
Key Purpose
To assist in the collection of Council Tax and Community Charge. Key Performance Areas Dealing with customers on the telephone and at the public counter. Dealing with correspondence from customers.
Ensuring Council Tax Notices are correct and timeously issued under supervision of Team Leader.
Liaise with Debt Recovery Section regarding arrears cases.
Liaise with Housing Benefit Section regarding benefits cases.
Liaise with D.S.S. regarding direct payment cases.
Process transfers and refunds on overpaid accounts.
Check and process application forms for reliefs such as discounts, exemption and disabled person reduction.
Assist in the preparation of petition lists for signing by the Sheriff.
For a full Job Profile and Person Specification please download the attached document.
Job Reference: WDN001454
Closing Date: 01-Jul-2012
About West Dunbartonshire Council
Situated in the West of Scotland with just over 90,000 residents we have a choice of rural, urban and waterfront locations. The area has a rich past shaped by its world famous shipyards along the Clyde, and boasts many attractions ranging from the iconic Titan crane and Dumbarton Rock to the beauty of Loch Lomond and the Trossachs National Park. We are just half an hour from Glasgow (via the A82 or M8) and there is easy access and a half-hourly train service which provides connections to Loch Lomond, Glasgow and beyond. The Council is the largest employer in the area with over 6,000 employees and a gross annual budget of more than £243 million, and offers rewarding and challenging jobs and careers across a diverse range of public services. We offer various flexible working opportunities to help you to achieve work/life balance, depending on the type of job you are applying for and your circumstances. We want to support our employee to remain active and healthy and offer a range of wellbeing support including access to independent Counselling Services, Occupational Health Service and physiotherapy service.
