Norwegian Customer Service Advisor Greenock   £14000 - £17000 per annum + Excellent Benefits

We have an exciting opportunity for a driven and focused individual to further their career with a market leading organisation based in the Inverclyde area. The company pride itself on its ability to develop exceptional staff and will also offer first class training.

Key responsibilities of the role will include:

- Maintain high levels of customer satisfaction by dealing with client queries in an effective manner
- Provide the highest possible level of service to customers
- Assisting in retaining existing business
- Respond to all customer queries and strive for first call resolution.
- Communicate regularly with members, providers and partners.
- Liaise effectively with internal teams to ensure all queries are resolved
- Maintain accurate records and files as required.

You will also possess the following competencies:

- Excellent written and verbal communication skills
- Strong problem solving skills with high attention to detail
- Polite, courteous and confident telephone manner
- Positive and enthusiastic approach to work.

If you are interested in this position please contact Cheryl/Sadia on 0141 248 6020 or email CV to pertemps.languages@pertemps.co.uk
Pertemps Scotland Ltd is acting as an Employment Agency in relation to this vacancy.

Job Reference:   CMCP/NOR

Closing Date:     27-Jun-2012

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