Client Service Analyst Glasgow   Up to £10 per hour

We have an exciting opportunity to join this prestigious city centre based financial services company in a service analyst role. In this role your duties will include…

• Providing and expert service to UK and International Banking clients
• Providing guidance on banking matters to your clients
• Delivery of expert service using telephone, email, letter and fax
• Taking ownership of customer complaints and queries

To be considered for this role you require the following skills and experience:

• Previous experience from working in a financial company is essential
• Sound knowledge of banking and Financial Services
• Be able to demonstrate understanding of FSA regulations
• Experience of delivering an excellent level of service to customers in a retail or contact centre environment
• No more than 3 jobs in the last 2 years
• To be successful for this role you MUST be able to pass a credit check and criminal record check

You must be flexible to work a 37.5 hour week between 7am – 8pm Monday to Friday, and 9am – 5.30pm at weekends.

HR Consultancy acts as both an employment business and an employment agency

To apply for this position please forward your CV to ccs@hrconsultancy.co.uk

Job Reference:   GLA/CCS/CSA123

Closing Date:     27-Jun-2012

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