Vacancy posted: Thursday, 28 Jun 2012
Senior Clerical Assistant (Temporary)
Garroch Training, Cargen Tower
£14,511 - £15,597
To organise and provide clerical and administrative support to training programmes procured by Garroch Training Unit. Ensure effective liaison with delegates and training staff at all times.
Provide a high quality service to customers, both internal and external to Dumfries and Galloway Council. Liaise with prospective clients, providing detailed information on available courses, including fees and venues for delegates.
Acknowledge and schedule bookings, arrange courses, process joining instructions and ensure venues, trainers and course materials are available as required. Provide details, as required, to comply with certification requirements. Administer debtor and creditor invoices. Update and maintain
Information databases utilised for record and course management.
Maintain systems to enable effective identification of training requirements of other Directorates, external organisations and individual trainers. General
clerical duties, including typing, filing, telephone enquiries.
Provide assistance in all other areas of Business Support as and when required.
Educated to Standard Grade or equivalent in English and Arithmetic/ Mathematics, you will have some office working experience. Experience in a customer service/reception environment and knowledge of MS Office and database experience is essential. You will have accurate keyboard and numeracy skills.
You will be confident, outgoing and have good communication skills, be comfortable in dealing with and credible to staff at all levels. You will be able to work effectively as part of a team and to work under pressure.
Temporary post for a period up to one year covering maternity leave.
Previous applicants need not re-apply.
Job Reference: DGA002505
Closing Date: 06-Jul-2012
About Dumfries and Galloway Council
Dumfries and Galloway is the third largest region in Scotland. It covers 2,380 square miles and has an estimated population of 148,060 - that's around 60 people a square mile compared with the Scottish average of 168. Our Council has a clear vision: "to make Dumfries and Galloway the best place in Scotland to live, learn, work, visit and grow." It also has a set of values that underpin all its work. These are: • Customer First • Continuous improvement • Equality and diversity • Local decision making and service delivery • Openness and communication • Team work and partnership • Trust and honesty • They work to achieve that by delivering the actions in the Community Plan for Dumfries and Galloway the Corporate Plan for the Council and the Single Outcome Agreement with the Scottish Government. The Council delivers its services through five departments with a staff of just under 8000 people. Also included within the Council are the Police and Fire and Rescue Service.