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Vacancy posted: Friday, 20 Jul 2012

German Speaking Customer Service Advisor Edinburgh £14500 per annum + other benefits

Please note: This vacancy is no longer advertised.

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Fantastic New German Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

Fluent in English (spoken & written) as well as German

Experience of delivering exceptional customer service

Working knowledge of MS Word and Excel

Strong communication skills both written and verbal.

Ability to work on own initiative as well as part of a team

Working towards targets and deadlines

Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, Dutch, Norwegian, Gulf Arabic, Italian, Welsh, Portuguese, Swedish, Finnish, Turkish

Job Reference: EDIGe

Closing Date: 27-Jul-2012

About FPSG Connect

FPSG Connect is a leading UK Recruitment and Executive Search Consultancy, we specialise in the Banking, Professional, Sales & Marketing, Operations and Technology markets. Through our expertise and knowledge in these core markets we Connect talent with Premier employers. We challenge traditional perceptions of the recruitment process through a proactive approach to Connecting with top quartile candidates and clients, therefore developing talent pools for the most challenging and rewarding positions. At FPSG Connect we know that Business is about People. We approach each partnership, client and candidate, as a long-term relationship, managing the full recruitment cycle from first contact onwards. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands. FPSG CONNECT IS AN EQUAL OPPORTUNITIES EMPLOYER

View all jobs with FPSG Connect