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Vacancy posted: Monday, 30 Jul 2012

Customer Advisor Glasgow   Excellent salary plus incentives

Please note: This vacancy is no longer advertised.

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HEROtsc HAS ARRIVED IN GLASGOW!

HEROtsc is one of the UK's leading outsourcing contact centre companies with three sites based in England and now, seven in Scotland. Our clients include global leaders in the mobile, financial services and technology sectors. This has led to HEROtsc being recognised as one of the best in the industry with numerous awards to their credit.

At HEROtsc, we believe great people can make all the difference to our business, that's why we invest in recruiting and developing the very best people from our local communities. We currently have opportunities for people who are passionate about delivering excellent customer sales service. You will be based at our new office in Glasgow City Centre, which has the benefit of excellent transport links to many locations.   Working as part of a team, you'll enjoy comprehensive, ongoing training and the opportunity to progress within our fast growing, expanding organisation.

 Your day to day job will involve:

  • Having great conversations
  • Promoting great value products
  • Creating great customer experiences
  • Being a great ambassador for the company

 Skills required:

  • Excellent communication and listening skills
  • Customer service skills gained in either contact centre, retail or hospitality, or something completely different…
  • Some sales skills with a customer focus, whilst thriving to achieve goals
  • The ability to build rapport and engage with customers
  • A genuine passion for helping others

 If you feel you have the necessary skills, attributes and experience required to fulfil this role and would relish the opportunity to join a fantastic company with great prospects, then please submit your application by pressing the apply button below.  In your application please include your evidence of the key skills required and why you feel you are the ideal candidate for the role.   Please note a credit check will be carried out as part of the application process.