Vacancy posted: Wednesday, 8 Aug 2012
Customer Service Advisor
£14,200 pro rata + bonus + benefits | Greenock
Since T-Mobile got together with Orange to create Everything Everywhere, we’ve been one half of the biggest telecoms company in the UK. And while a lot of things have changed, we still always put people first – whether they’re customers or employees. Join us in our Greenock contact centre and we’ll expect you to do the same.
Pulling out the stops for every single customer, you’ll answer all sorts of queries and make everyone you talk to feel special. But, of course, delivering great service isn’t just about responding to customers’ immediate requests. It’s also about looking for ways to add value, introducing them to new products and services and helping them get even more out of T-Mobile. It’s a great environment to work in and an even better team, so you’ll be sure to have a smile on your face. Especially when you hit those performance targets and get a healthy bonus for your troubles.
Highly personable and approachable, you’ll have great communication skills and a talent for making customers feel special. In fact, your wealth of customer service experience and friendly personality mean you’ll be able to deal with any challenges that come your way. Combine this resilience with a real enthusiasm for the products you’re working with and a desire to learn more, and you’ll deliver a customer service like no other.
To find out more, click apply.
About T Mobile
Choose your direction. Follow your ambition. Wherever you join T-Mobile and in whatever role, you'll discover a business that's every bit as ambitious as you are. A business where talent is always recognised and effort brings its own rewards. The way we see it, Life's for Sharing is more than just a marketing strapline - it's an ethos, a whole way of working that applies to everything we do. It means we always like to share the best of T-Mobile with our people. And now we want to share it with you.