Vacancy posted: Wednesday, 22 Aug 2012
Salary: £16,282 - £18,076
Working with Council Tax, Rent & Housing/Council Tax Benefits, you will administer advice in accordance with statutory procedures to customers in person, by telephone and in writing. You will have excellent communication skills in writing, on the telephone and face-to-face and excellent customer service skills. You must be proficient in the use of a PC and be able to work under pressure and to strict deadlines.
You must have a Standard Grade or equivalent in Typing/Word Processing/PC/Office Skills, English and Maths/Arithmetic.
Experience of Benefits, Council Tax and/or Rent administration is preferred but not essential. This post is temporary until September 2013. Successful applicants for posts working with children or vulnerable adults will be subject to disclosure checks or the new PVG scheme.
Job Reference: FLK003447
Closing Date: 02-Sep-2012
About Falkirk Council and Falkirk Community Trust
Falkirk Council is a unitary authority which provides all local government services for the Falkirk Council area. Covering 112 square miles, it has a population of 151,570 and extends from Banknock in the west to Blackness in the east and from South Alloa in the North as far as Limerigg in the south. The area contains varied countryside, including areas of considerable landscape quality. It also contains the port of Grangemouth and depends for its prosperity on a broad industrial base which includes sizeable industrial areas in Falkirk and Grangemouth. Council Headquarters The Council Headquarters are located in Falkirk but there are many service points throughout the area. The Council has in the region of 7,000 employees making it one of the largest employers in the area and has a net council general fund expenditure of £344.8 million for 2012/2013. Falkirk Councilís aim is to improve the quality of life for local people by working with all communities, sectors and groups to deliver high quality services which are accessible, accountable, responsive and provide value for money.