Part Time Customer Service Officer Glasgow   Competitive

Shawlands, Glasgow

At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service.

As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging from greeting customers at reception and discussing their needs to carrying out cash transactions. Another important part of your role will be to identify opportunities that will deliver a better service to customers and help with their financial needs.

We need confident, motivated people, who aren’t afraid to jump right in and start talking to customers. You’ll need to be a team player, friendly, helpful and able to use your initiative. Commercial awareness is also important, as is a willingness to learn. We offer a comprehensive training scheme that will build on your professional knowledge and technical competence, and will help you deliver the best possible service to our customers.

You’ll need to bring confidence and energy and keep 100% motivated to help both customers and colleagues

At RBS we treat all our staff as individuals. That’s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance.

Job Reference:   68457

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