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Vacancy posted: Tuesday, 25 Sep 2012

Restaurant & Front of House Bars Manager Aberdeen   ŁUpon Appication & Benefits inc Accommodation, Transport to and from Work

Please note: This vacancy is no longer advertised.

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The Mercure Aberdeen Ardoe House Hotel & Spa are looking for a Restaurant & Front of House Bars Manager.

Main Role You will be responsible for the sales, organisation and the service quality in the AA Rosette winning restaurant and our recently refurbished whisky bar, drawing room, lounge bar and ‘Soapies’ brasserie.

Main Duties

To maximise sales through service by demonstrating good product knowledge and surprising and delighting guests at every opportunity.

To provide and implement service of all food and drinks to the required company standard with the relevant pre and post preparations.

Recruiting, leading and training a motivated and results driven, customer focussed team.

Managing the delivery of service at breakfast, lunches and dinners.

To assist with the management of stock to ensure maximum profit with minimum waste.

To ensure customer satisfaction at all times. To provide a personalised service to promptly deal with and report any complaints, comments and compliments.

To ensure all billing is correct and accurate with attention paid to guest name and room numbers.

To perform Duty Management shifts

The Mercure Ardoe House and Spa is everything you would expect of a 21st century luxury Hotel. In bringing the 19th century mansion up to date we have taken a great deal of care to ensure that it's grandeur and dignity is not disturbed.

With 119 bedrooms, 7 event rooms and extensive grounds, no hotel in the North East can rival our capacity or ability to provide facilities and service to our varied clientele.

At Mercure we offer a wealth of diversity across the globe as part of a major brand. With over 750 hotels in 49 different countries, the largest of all the Accor Hospitality brands, the Mercure brand is one that is recognised worldwide. Each of our hotels is furnished and designed with the utmost respect for its own unique style, local flavour and individual flair. Our employees are passionate about their business and enjoy sharing and displaying knowledge with their guests, making people feel special, and getting details right all with a simple sophistication.

We provide free transport to and from work, meals on duty, uniform, gym membership, 2 2-night hotel breaks every year for you and a friend.

Accommodation may be available.

Closing Date:     31-Oct-2012