Vacancy posted: Friday, 22 Feb 2013
POST: Business Support Assistant
SALARY: £15,402 - £16,844 (£8.44 to £9.23 per hour)
HOURS: 35 per week
LOCATION: Barrhead Council Offices
Are you organised and motivated?
We are recruiting a Business Support Assistant (Temporary Approximately – 6 months) – Grade 4.
The ideal candidate will be expected to:
To provide direct comprehensive administrative support to the Housing Services Manager including tasks such as:
o Telephone call assistance
o Organising and maintaining diaries and making appointments/meetings on behalf of the manager
o Dealing with housing enquiries and requests and handling them when appropriate
o Meeting and greeting visitors
o Dealing with incoming and outgoing emails, faxes and post and corresponding on behalf of the manager
o Taking dictation, minutes and audio typing
o Carrying out background research and presenting findings
o Assisting with letter writing
o Producing documents, briefing papers, agendas, reports and presentations
o Liaising with other managers, councillors and other members of staff within the Council
To provide efficient and effective business support to housing services including managing complaints correspondence and preparing complaint response letters, emails or telephone responses.
To provide good customer care when dealing with telephone, face-to-face and online enquiries.
An SVQ Level II qualification in a relevant discipline or equivalent work experience is essential.
Closing date for applications: midnight on Friday 8 March 2013
Job Reference: ERN000942
Closing Date: 08-Mar-2013