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Vacancy posted: Friday, 22 Feb 2013

Business Support Assistant - Temporary Barrhead   £15,402 - £16,844

Please note: This vacancy is no longer advertised.

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Job Advert

ENVIRONMENT DEPARTMENT

POST: Business Support Assistant

REF: ERN000942

GRADE: 4

SALARY: £15,402 - £16,844 (£8.44 to £9.23 per hour)

HOURS: 35 per week

LOCATION: Barrhead Council Offices

Are you organised and motivated?

We are recruiting a Business Support Assistant (Temporary Approximately – 6 months) – Grade 4.

The ideal candidate will be expected to:

 To provide direct comprehensive administrative support to the Housing Services Manager including tasks such as:
o Telephone call assistance
o Organising and maintaining diaries and making appointments/meetings on behalf of the manager
o Dealing with housing enquiries and requests and handling them when appropriate
o Meeting and greeting visitors
o Dealing with incoming and outgoing emails, faxes and post and corresponding on behalf of the manager
o Taking dictation, minutes and audio typing
o Carrying out background research and presenting findings
o Assisting with letter writing
o Producing documents, briefing papers, agendas, reports and presentations
o Liaising with other managers, councillors and other members of staff within the Council
o
 To provide efficient and effective business support to housing services including managing complaints correspondence and preparing complaint response letters, emails or telephone responses.

 To provide good customer care when dealing with telephone, face-to-face and online enquiries.
An SVQ Level II qualification in a relevant discipline or equivalent work experience is essential.

Closing date for applications: midnight on Friday 8 March 2013



Job Reference:   ERN000942

Closing Date:     08-Mar-2013