Collection & Enquiry Officer

Vacancy posted: Wednesday, 19 October 2016

Salary: 17,864 - 18,709
Location: Dalkeith

Closing date: 28 October 2016
Job ref. no.: MID01368

Job Advert

Based in Buccleuch House, Dalkeith, you will work as part of a team to provide an efficient enquiry, payment collection and processing service for all local authority revenues.

You will be required to exercise tact and integrity with regard to confidential and sensitive information. You must also have the demonstrable ability to develop an understanding of the legislative requirements and practical systems procedures relating to local authority revenues systems. Experience in handling large amounts of cash, dealing with enquiries from the public together with typing/keyboard skills are essential.

You must provide evidence of competency in literacy and numeracy skills such as a minimum of three standard grade level 3 passes or above to include English and Mathematics. An SVQ2 or equivalent is an acceptable alternative.

Vacancy Information

Position Title: Collection & Enquiry Officer

Position Number: C455

Directorate: Health & Social Care

Location: Buccleuch House

Contract Status: Permanent

Hours of Work: 36 Hours per Week

Working Pattern: Monday – Thursday: 09:00 – 17:00
Friday: 09:00 – 15:30

Weeks per year: 52

Closing Date: Friday 28 October 2016

Interview Date: Week commencing 07 November 2016

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on you working 36 hours over 52 weeks per year the minimum actual salary for this position is 17,864.34 per annum.


Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a basic/standard/enhanced disclosure check for all employees who can access official information. The fee for this PSN Disclosure check is 25 and the successful candidate will be required to re-pay to the Council the fee through payroll deduction.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now

About Midlothian Council

Less than 10 miles south of Edinburgh city centre and with a population of around 80,000 people, Midlothian is a county of contrasts - steeped in history with its diverse historical buildings and picturesque mining villages, yet attracting new developments, both residential and commercial.

As you would expect from the largest employer in Midlothian, employing c 4000 employees, we have an excellent range of career paths. Working for Midlothian Council offers you the opportunity to play a part in making a real difference to the people who live and work in Midlothian, contributing to the development of the local community whilst working in a dynamic and flexible environment.

We are a forward looking organisation, committed to improving the services we deliver, while putting the customer at the centre of what we do. The Council serves a population of 79,710 over a geographical area of 35, 527 hectares.

As an employer we recognise that our most valuable assets are our people and we strive to be an employer of choice by providing a range of benefits to recruit the best people and retain them.

View all jobs with Midlothian Council

Home  ›  Jobs  ›  Accountancy  ›  S/Ledger & Accts Receivable  ›  Dalkeith

Get email alerts
for similar jobs!

Add alert

Your email is already registered, simply enter your password to set up your alert

Incorrect password, please try again.

Forgotten Password

You have 0 shortlistedApply for all Clear shortlist