Vacancy posted: Wednesday, 8 February 2017

Caseworker Edinburgh   8.96 per hour

CASEWORKERS

Pertemps is an established company that is working with a prestigious client in the public sector based in West Edinburgh with easy assessable transport links.
We are delighted to be recruiting for several CASEWORKERS to work on a long term assignment (9months) working Monday to Friday between the hours 9am - 6pm. Start date 13th March 2017
This is an amazing opportunity for a candidate looking to gain experience within the public sector and continue to expand their skillset in Administration.
Our client strives to create a welcoming and inclusive environment for all staff and this is evident in the training, development and continual coaching offered. There are also excellent facilities to hand, subsidised canteen, coffee shop and recreational facilities.
We are looking for candidates with strong decision making, IT skills (Microsoft office), call centre background, continuously exceeded targets, supporting the public, strong customer services experience and communication skills.
Duties
" Responsible for assessing applications
" Dealing directly with third parties
" Handling all queries through correspondences by telephone and face to face
" Responsible for producing accurate assessments and recommendations to meet demands
" Adapting to changing priorities and procedures
" Answering calls regarding funding enquires in a highly driven environment
" Responsible for escalating specific and complex queries
" Sending appropriate emails
" Recording financial information accurately

Requirements
" Proven decision making in previous positons
" Exceeded and delivering targets
" Supporting colleagues or the public
" Disclosure Scotland Certificate (Basic) Issued in the last 12 months or willing to get one (25)
" High level of communication skills
" Front Line customer service
" Dealing with high volume roles
" Strong communication skills
" Administration experience

In return we can offer an excellent rate of pay (8.96 per hour), holiday pay and Pension.

Please send your CV to Jordan.jackson@pertemps.co.uk or apply online.

Job Reference:   082103869

Closing Date:     21 February 2017

Contact Name jobposter
Telephone 01312 257531
Apply Now
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