Vacancy posted: Tuesday, 30 August 2016

Administrator Apprenticeship - Glasgow (G51) Glasgow   7800 per year

Please note: This vacancy is no longer advertised.

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This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. Apply now and don't delay!

You will be working for...

A small computer software company based in Glasgow. Since 1978, the company express purpose has been to develop and deliver powerful, flexible, state of the art software for accountants in practice and credit unions.

Be part of QA's 10k in Tech and add yourself to the UK's tech explosion!

In this job you will be...

As an Administrator apprentice you will be assisting on many duties and projects. This will be a hands on role and at times a fast paced environment. The apprentice will be expected to do the following initially with the help from the team:

  • Answering the telephone in a polite manner and recording the call on a pad in a clear and concise way. Once the call has been passed on or you have had to take a message you will then log the call in our call management system. Be sure to end the call with a “Thank you”
  • Monitoring the emails received and log these in our call management system and filing the email in the customer folder
  • Using our call management system and/or Word to create quotations, order forms and other letters, which all involves typing with accuracy
  • Using our sales ledger system to create invoices and post receipt of monies from HQ
  • Monitoring the filing trays for items to be filed
  • Maintaining customer files
  • Monitoring stock levels of paper, envelopes etc
  • Ensuring all printers and faxes are loaded with sufficient paper
  • Emailing the list of calls from our call management system to the MD in London
  • Ensuring that the office is in a tidy condition-empty bins, tidying up, quick vacuum once per week if needed
  • Monitor stock level of kitchen items

Your training will...

Start with a 12-14 month Business apprenticeship, which consists of work-based assessment, covering: IT skills, Customer service, Administration and Complaints handling. With the opportunity of a 1 Day Microsoft Office Specialist training course at our training centre.

You will gain an SVQ in Business & Administration and Microsoft Office Specialist (MOS). This is a fantastic opportunity to start a long and rewarding career in Business Administration.

Who should apply...

  • Someone with excellent communication and interpersonal skills
  • Someone with good IT and keyboard skills
  • Someone who is enthusiastic and willing to learn
  • Someone with excellent telephone manner
  • Someone with excellent organisational skills
  • Someone with the ability to work in a team as well as on their own
  • Someone with excellent timekeeping
  • Someone that must have at least 5 standards (Level 1 - 3) OR 5 National Level 5 grades, both qualifications must include Maths and English.

What happens when I finish my apprenticeship...

Successful apprentices will have the opportunity of a firm position within the company.

QA's apprenticeship programmes are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens.

It only takes a minute to apply for a Business apprenticeship with QA and begin your Business career with great prospects today.

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Job Reference:   8765

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