Team Leader

Vacancy posted: Tuesday, 30 August 2016

Salary: 20,000 - 23,000
Location: Glasgow

Here’s what you’ll do:

  • Coach and lead one of our PPI compensation processing teams
  • Further develop our high levels of customer service
  • Impact positively on our culture of quality output and continuous improvement
  • Challenge our current efficiency and productivity levels
  • Work as an integral part of our management team to deliver on key operating objectives
  • Continually assess the effectiveness of our processing system
  • Contribute to our continued progression and expansion
  • Deal at the coal face with customers, lenders and other associated parties

Here’s who we’re looking for:

  • You eat challenges for breakfast
  • You revel in being given the freedom and space to do the job
  • You want to be recognised and rewarded for your achievements
  • You’re compelled to contribute and influence outcomes
  • You love clarity and purpose
  • You’ll work like a Trojan Monday to Friday so we don’t need to work weekends

Skills:

  • Ability to bring ideas and solutions to management
  • Coaching current and new members of staff
  • Completes work without constant instructions
  • Time management – manage and prioritise tasks. You’ll have a lot of them!!
  • Motivate staff – whether you’re s disciplinarian or a democrat we’ll expect you to motivate staff to perform to the highest levels.
  • Excellent communication skills – preferably direct, so there is no ambiguity, we like to keep things simplistic
  • Judgement – uses common sense and the principles of our business to make the best decisions
  • Results orientated – you’ll make your team the best team by directing your actions to achieve the goals of the organisation

Benefits:

  • A higher than average salary, offering between £20,000 and £23,000 depending on experience.
  • Paid holidays 29 per year
  • Life insurance cover
  • Private healthcare scheme

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Home  ›  Jobs  ›  Admin/Secretarial/PA  ›  Glasgow

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