Customer Service Administrator

Vacancy posted: Tuesday, 20 September 2016

Salary: 8.25 - 9 per hour
Location: Glasgow

Closing date: 04 October 2016
Job ref. no.: T - KM

We are seeking candidates for on-going temporary roles based within Glasgow city centre.

We're looking for talented individuals who have proven verbal and written communications skills and have a confident telephone manner. You must have the ability to work well under pressure. You will be self-motivated, driven and have the ability to manage your own time to deliver results in a fast-paced environment.

**PLEASE NOTE: DUE TO THE NATURE OF THIS BUSINESS, POTENTIAL APPLICANTS MUST BE ABLE TO PASS CREDIT AND CRIMINAL BACKGROUND CHECKS**

Purpose of the role:

Your role as Customer Service Administrator will be to deliver an excellent administration and telephony service to customers, both internal and external. You will maintain high levels of quality and productivity aligned to your performance plan objectives. You will deal with a variety of queries via both email and telephone, be responsible for inputting high volumes of data onto spreadsheets and internal systems and deal with additional administration tasks.

Role requirements:

  • Be enthusiastic and keen to continuously learn and improve
  • Show excellent communications skills, both written and verbal
  • Have a strong attention to detail
  • Strong computer skills, particularly word and excel

You will be:

  • Articulate, with strong attention to detail
  • Able to follow processes and policies- able to manage time effectively
  • A team player
  • IT literate particularly around MS Office

Hours of work: Various shift patterns available between the hours of, Monday to Sunday 8am - 10pm

All successful applicants will be contacted within 5 working days. However, unfortunately due to high levels of response we may not be able to respond to everybody. As an equal opportunities employer, Cordant People welcomes applications from all sections of the community. Cordant People acts as an employment business for the purpose of this role.

Cordant is acting as an Employment Agency in relation to this vacancy.

s1 says:

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Contact Name Kirsty Mccallum
Telephone 0141 3702380
Home  ›  Jobs  ›  Admin/Secretarial/PA  ›  Glasgow

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