Claims Administrator

Vacancy posted: Tuesday, 10 January 2017

Salary: Not Specified
Location: Glasgow

Job ref. no.: 1600010O

Claims Administrator

Chubb has an opportunity in Glasgow for a Claims Administrator on a permanent basis.
The key purpose of this role is to provide administrative and processing support to the Chubb claim operation, as per the agreed procedures, objectives and service standards.
This is an ideal opportunity for someone with Administration experience, preferably from within the insurance sector or from within a corporate environment.
Key Responsibilities
  • Ensure new claims are registered and coded correctly and accurately, and delivered to the claim adjuster complete with policy and survey information, within the agreed internal SLAs.
  • Action allocated system claim tasks (diary, payments etc) within agreed SLAs
  • Monitor requests via allocated team email inbox and action within SLAs
  • Issuance of Customer Service Surveys on settled property claims.
  • Provide daily and ad-hoc administrative support to claims team.
  • Includes handling/scanning of post, photocopying, telephone cover etc.
  • Investigate accounts queries to resolution.
  • Support the Lloyds claim process, creating and coding of new claims and handling of any discrepancies/system rejections.
  • Sanctions screening of all new Lloyds claims and payees on behalf of the adjusters.
  • Processing of Bordereau transactions.
  • Processing of TPA payments and ad-hoc queries.
  • Liaise with and provide support to Offshore claim admin team as necessary.
Requirements & Experience:
  • Previous administration experience within a professional/corporate environment desirable but not essential.
  • Awareness of general insurance admin function preferred.
  • Experienced with MS Office, including Excel.
  • Attention to detail & accuracy.
  • Good listening and communication skills.
What can you expect in return?
  • Competitive salary
  • Pension
  • 25 days annual leave plus 8 bank holidays
  • Medical cover
  • Life Cover
  • Subsidised gym membership
  • Other Corporate Benefits

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Sobechi Foster
Contact Instructions To Apply For This Position Please Click The Apply Button

About Chubb

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

View all jobs with Chubb

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