Vacancy posted: Tuesday, 10 January 2017

Application Processor D/S Glasgow   8.96 per hour

We have a fantastic opportunity to work in a highly regarded public sector organisation on the outskirts of Glasgow City Centre as an Administrator. These are temporary roles with immediate start dates. Pay rate for the position is 8.96 per hour

Candidates applying for this role must have a Disclosure Scotland certificate issued within the last 12 months.

Post Overview

You will be responsible for ensuring applications received have all mandatory fields completed and all information has been transferred correctly to the online system. You will complete and issue any necessary notification or communication to the Applicant/Organisation, requesting the provision of any missing information. You will also be the first point of contact for general enquires from the public via the Helpline and by email.

Main Duties

Application Processing

- Check the accuracy of application information supplied to ensure all mandatory fields are completed;
- Ensure all necessary documents/information associated with registration applications have been supplied;
- Ensure all relevant information is transferred accurately to the system, correcting where appropriate;
- Complete and issue a notification to the Applicant or Organisation requesting that any missing information is supplied;
- Undertake quality assurance checks for your peer group;
- Undertake any other associated application processing tasks assigned by team leader;

Customer Relations

- Deal with incoming queries from the Helpline and by email, following agreed procedures and understanding how and where to escalate as appropriate;
- Answer all incoming calls within the specified time;

Hours of Work- Part-time 20 hours per week

Option 1: 3 evenings Mon - Fri 6.00pm to 10.00pm plus Sat or Sun 9.00am to 5.00pm
Option 2: 1 evening Mon - Fri 6.00pm to 10.00pm plus Sat and Sun 9.00an to 5.00pm

Job Reference:   086104230

Closing Date:     23 January 2017

Contact Name Contract Team
Telephone 01412 486020
Apply Now
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