Clerical Officer (Internal/Temporary)

Vacancy posted: Friday, 23 September 2016

Salary: 8.69 - 9.51
Location: Irvine

Closing date: 02 October 2016
Job ref. no.: NAY01858




To provide an administration and clerical support within the network of homeless services covering all of the functional activities for Temporary Accommodation Manager and staff.


Corporate Responsibilities

To undertake individual role in line with the Council's Strategic Priorities and in compliance with the Council's corporate policies and procedures. To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

Typing/ word processing a variety of documents e.g. memos/letters/reports. Filing, photocopying, faxing and processing mail. Deal directly with queries from colleagues and customers who may be either internal or external, through telephone, written or face to face contact. Petty cash handling, including reconciliation and banking using GPC system. Ordering of stationery, supplies and equipment and associated procedures related to receipt of goods, checking, storage and periodic stock taking. To provide assistance to Temporary Accommodation Officers, in the execution of their duties by providing administrative support. Maintaining of accounts for Temporary Accommodation including taxi dockets and collation and recording of invoice information.





Education and Qualifications

Educated to Standard Grade Level 3 in Office and Information Studies, or equivalent. Relevant vocational qualification (e.g. SVQ Level 3), or equivalent. Application Form Interview


Experience in the use of Microsoft Office Previous clerical experience (eg. Cash handling, word processing, stock handling). Experience of the use of electronic procurement system. Application Form References Interview

Specialist Knowledge

Application Form Interview Pre/Post-Interview Check (if appropriate)

Skills and Abilities

Ability to work in a team successfully. Verbal and written communication skills Customer Service skills Interpersonal skills Attention to detail Typing/word processing skills Ability to work on own initiative Ability to work under pressure

Application Form References Interview


Wiling to undertake additional training Ability to travel throughout North Ayrshire Application Form Interview Pre/Post-Interview Check (if appropriate)

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on how to complete behaviour based application form questions is available on the Council's website.




We put our customers first

We understand the bigger picture

Provide excellent customer services Meet and where possible exceed the expectations of internal and external customers. Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these. Know how the work we do fits into the overall performance of the Council.


We take pride in the jobs we do

We are ambitious for our community

Take ownership of our own actions and performance. Reflect on the work we do and consider how it could be improved. Have a positive impact on the lives of our customers and their communities. Push the boundaries to help our customers and communities realise their potential.


We all look for better ways to deliver our services

We achieve the best results together

Find new ways to deliver improvements, efficiencies and value for money. Embrace change with enthusiasm and creative ideas. Work together and creatively produce the best outcomes for our customers and communities. Plan all activities with the end goal in mind.

s1 says:

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About North Ayrshire Council

Home to 138,000 people, North Ayrshire covers an area of 340 square miles and includes the islands of Arran, Great Cumbrae and Little Cumbrae.

Our dramatic coastal scenery, rolling hills and long sandy beaches make for a fantastic place for you and your family and friends to visit.

Why work for us?

If you think working for your local council is about sweeping roads and collecting Council Tax then think again.

There's no such thing as a 'typical' job with us - just countless opportunities to make a real difference to North Ayrshire. From inspecting restaurants to caring for the local environment, North Ayrshire Council employees are hard at work making North Ayrshire the best it can be. Day in, day out, weâ€â„¢re responsible for delivering a huge variety of services to around 138,000 people.

Working for North Ayrshire Council provides a career thatâ€â„¢s challenging and rewarding. Weâ€â„¢ll support your professional progression and development all the way.

View all jobs with North Ayrshire Council

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