Helpdesk Coordinator - 6 Month FTC

Vacancy posted: Thursday, 5 January 2017

Salary: 19000 per annum
Location: Glasgow

Closing date: 19 January 2017
Job ref. no.: Req/415086

Help Desk Coordinator 6 month FTC

Are you on the look out for an exciting new position working for a fantastic company with an accessible location? Do you have customer service and administration experience, do you possibly come from a retail or trades background? Are you flexible with the days and times? If the answer is YES then we may have a perfect role for you!

We are ideally looking for candidates with a great customer focus who have excellent communication skills, are organised and can work to deadlines. This position will operate 5 days from 7 with shifts between 7am and 7pm. It is vital that you can commit to these shift patterns.

This role will be varied but typical daily duties might be:

* Coordinate external contractors in their delivery of maintenance services.
* Manage maintenance job requests
* To ensure reports are available and accurate.
* To take ownership of Customer problems.
* To coordinate the workload of the team to ensure KPI targets are met.
* Maintain Customer relationships at all levels.

If you have strong customer service skills, the ability to work without supervision to deadlines as agreed with the Customer and can be adaptable to change in a fast moving environment the please call Ann now on 0141 272 7812

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Ann Barclay
Telephone 0141 272 7777
Home  ›  Jobs  ›  Call/Contact Centres  ›  Back Office  ›  Glasgow

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