Helpdesk Administrator

Vacancy posted: Tuesday, 10 January 2017

Salary: 15382.00 - 16481 per annum
Location: Glasgow

Closing date: 24 January 2017
Job ref. no.: Req/415085

Are you on the look out for an exciting new position working for a fantastic company with an accessible location? Do you have customer service and administration experience, do you possibly come from a trades background? Are you flexible with the days and times? If the answer is YES then we may have a perfect role for you!

We are looking for a Helpdesk Administrator for our client, who are based just outside Glasgow City Centre.

We are ideally looking for candidates with a great customer focus who have excellent communication skills, are organised and can work to deadlines. This role may suit someone who has come form a trades background and are looking for a step into a more systems/help desk role.

This position will operate 5 days from 7 with shifts between 7am and 7pm. It is vital that you can commit to these shift patterns.

This role will be varied but typical daily duties might be:

  • Dealing with incoming queries via a busy mailbox and over the phone
  • Giving first class customer service and making sure queries are dealt with promptly and correctly
  • Speaking to technicians and engineers and ensuring they carry out their tasks effectively
  • Coordinating repairs and engineers
  • Manage each job end to end ensuring a client resolution Update systems and collate supporting documentation


If you have strong customer service skills, the ability to work without supervision to deadlines as agreed with the Customer and can be adaptable to change in a fast moving environment the please call Ann now on 0141 272 7812

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Ann Barclay
Telephone 0141 272 7777
Home  ›  Jobs  ›  Call/Contact Centres  ›  Back Office  ›  Glasgow

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