Vacancy posted: Thursday, 9 February 2017

Temp Nightshift Glasgow   16000 per annum

Please note: This vacancy is no longer advertised.

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Pertemps are currently recruiting for a temporary Nightshift Helpdesk Operator to work with a busy Engineering firm based in the Hillington area of Glasgow. The client will be moving to the Glasgow Green area at the end of February so you must be able to travel the new site.

This is a temporary role, expected to last at least 1 month but with good potential to go permanent for the right candidate.

The purpose of the role will be to ensure that Engineers outstanding jobs as required by the clients. You will need to maintain the internal computer system, updating the progress of each job. You will also complete administration tasks within set timescales, and complete reports to management ensuring client SLA's are being met.

To be considered for the role you must have the following skills/experience:

- Managing inbound calls whilst dealing with emails and administration as per directed workload
- Previous experience working within Facilities Management
- The ability to work under pressure and work in a fast paced environment
- The ability to multi task and adapt to different situations
- Experience of working within a customer service environment
- Previous experience of working Nightshift is preferred
- You will be customer focused and IT literate

In return you will be paid 16,000 per annum and work on a rotational basis (three days on, three days off) between 7pm - 7am (shifts to be confirmed). The site is open 7 days per week so weekend working is expected within the shift pattern.

To apply for the role please send your CV to or call Gemma on 0141 248 6020 to discuss further.

Job Reference:   629102976

Closing Date:     22 February 2017

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