Vacancy posted: Thursday, 5 January 2017

Dutch Customer Services Motherwell   £8.89 per hour

Pertemps Language Division is currently recruiting for Dutch Customer Service Assistant to work in the Motherwell area. If you are fluent in Dutch and looking to start a career†with an industry leader this is an excellent opportunity.

This is a temp to perm role, and salary will be between £18,500 - £20,000 per annum depending on experience.

Within this role the successful candidate will be responsible for managing the relationship with the company's Dutch customer base on a daily basis. Primary contact will be via the telephone, taking customer calls.

The main responsibilities will include:

- Looking after a dedicated number of customers
- Responding quickly and efficiently to customer queries and requests by phone, e-mail or fax
- Ensuring the customer receives a high level of service at all times.
- Handling customer complaints in a professional manner
- Following up on customer orders updating customers accordingly
- Recording details of all actions taken
- Escalating any issues to the Team leader or Management level on time

Skills and experience required-

- Native/ Fluent in Dutch
- Knowledge of Microsoft Office
- Excellent communication skills both verbal and written
- Excellent customer service skills
- Ability to cope well under pressure
- An accurate approach is required with good attention to detail
- SAP experience would be advantageous

If you meet the criteria mentioned above, and are looking for a new and exciting career with a massive company then please send your CV in to gemma.mcbride@pertemps.co.uk

Job Reference:   629102939

Closing Date:     18 January 2017

Contact Name jobposter
Telephone 01412 486020
Apply Now
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