Vacancy posted: Thursday, 5 January 2017

German Customer Service Assistant Motherwell   8.77 per hour

Pertemps Language Division is currently recruiting for a Customer Services Assistant for our Lanarkshire based client. For this role candidates must be native German, or German will be their mother tongue.

The salary for this position will be in the region of 18250 per annum. Hours of work are Monday - Friday, 7.30am - 4.00pm.

The Customer Services Assistant will assist in processing information for returns, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.

The main responsibilities include:

- Dealing with customer returns request by phone, email and fax
- Some back office duties, for example issuing credit notes
- Dealing with internal and external customers
- Handling all queries
- Liaising with the warehouse regarding returned goods
- Assisting with the German team but also helping across other teams with administration
- duties

Key skills required:

- Mother tongue in German with excellent business English
- Proven Experience within a call centre environment
- An additional language, such as French or Dutch would be very advantageous
- Excellent Interpersonal and communication skills
- Some knowledge of accounting procedures would be useful
- The ability to work in a team as well as manage own workload
- A proactive and problem solving approach

To apply, please send your CV to gemma.mcbride@pertemps.co.uk, or call 0141 248 6020.

Job Reference:   629102954

Closing Date:     18 January 2017

Contact Name jobposter
Telephone 01412 486020
Apply Now
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