Telecare Operator - InboundVacancy posted: Friday, 13 January 2017
Salary: £18027 to £21356 per annum
Closing date: 26 January 2017
Job ref. no.: SD0032
As a tele-care operator, you will be required to provide an efficient call-handling service to different groups within the organisation including residents, contractors and internal and external bodies. Incoming calls vary from being routine to emergency and is therefore crucial calls are handled in a calm sympathetic manner.
- To receive and answer calls ensuring the appropriate action is taken and are prioritised where
- Logging calls and updating internal database
- Liaising with external bodies such as local authorities regarding maintenance and Emergency services
including Doctors and social work departments
- To provide administrative support where required
Given the nature of the service, this role demands shift work to allow the organisation to provide a 24hour service and a shift roster will be provided on commencement. This is a rewarding role with a diverse organisation who put their employees first.
If you would like to find out more about this role you can call our Blue Arrow Edinburgh Office on 0131 220 412, alternatively, click on the 'apply' button below to submit a copy of your CV.
We look forward to hearing from you!
|Contact Name||Blue Arrow|
|Telephone||0131 220 4121|
About Blue Arrow
Blue Arrow recruitment operates as an employment agency and as an employment business.You must be resident in the UK and/or have proof of membership of the Workers Registration Scheme.
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