Sales And Service ConsultantVacancy posted: Thursday, 19 January 2017
Salary: £16,000 OTE
Closing date: 01 February 2017
New Year New Career? Stellar Europe are currently recruiting for Sales and Service Consultants for their Irvine office.
Based in Irvine in a modern, state-of-the-art facility, as a Sales and Service Consultant you’ll be the voice and personality of the business. A natural communicator, you will offer a professional and efficient service, always delivering with a personal touch. You will be handling inbound and outbound calls using various methods, to ensure an outstanding customer experience.
With bags of energy, confidence and a flair for listening to, and understanding customer’s needs, you’re the kind of person who keeps cool under pressure and has exceptional attention to detail. You’ll have excellent negotiation, verbal and written skills and be IT literate.
No previous experience is necessary as you will receive great training that complements your ability to gain customers trust and attention. This is an excellent opportunity that you didn’t even know you could attain. Your outgoing personality and people skills will be valued, and will help shape your career into a rewarding future.
This is a great opportunity to be part of a growing business where you will receive loads of encouragement and motivation from your team leader to ensure that you are providing customers with the best customer service experience possible.
You will be responsible for but not limited to the following duties:
Handle inbound & outbound calls in a timely & professional manner.
Customer management through various methods, in order to ensure an excellent customer experience.
Essential Experience & Skills:
Good telephone manner with a passion for helping customers
Confident when dealing with customer enquiries or complaints.
Professional & friendly at all times with great energy & enthusiasm.
Ability to work as part of a team.
Comfortable working in a target driven environment.
The ability to build rapport & engage with customers.
Some Sales experience is preferred but not essential as full training will be provided.
Up to 2 week’s class room based training followed by a further 8 weeks within a graduation bay environment delivered by our dedicated team of accredited trainers.
Bonus structure in place.
On site catering facilities available.
Access to a pension scheme after successfully completing probation period.
Training Opportunities: SVQ in Customer Service, Business Administration.
28 days holiday (pro rata) including statutory holidays.
Earn up to £600 for recommending a friend.
Free onsite Wi-Fi.
Access to local amenities.
Good transport links.
Ongoing training and up skill throughout your career.
Hours: Shifts: Monday-Sunday between 8am – 9pm (37.5 hours)
Further information: – This is a fantastic opportunity to be a part of this growing global business - press the “Apply” button today.
“”We respectfully request no agency Calls/CV’s
About Stellar Europe
Why work for Stellar?
At Stellar, people of all ages and from all walks of life have found success. They share a positive approach, a willingness to learn and a desire to provide the very best in customer experience. So why would people choose to work with Stellar?
Obviously there are the financial reasons - a competitive salary and a good benefits package is on offer to all members of staff. However, working for Stellar is more than just that - you are also working for a company that put its employees first.
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