Trainee Collections Associate

Vacancy posted: Wednesday, 19 October 2016

Salary: 7.50 - 7.80 per hour
Location: Dumbarton

Closing date: 26 October 2016
Job ref. no.: 893556

In partnership with a modern, technology lead Debt Collections Agency (DCA) our client is a forward thinking dynamic firm and is experiencing rapid growth and is searching for someone who wants to forge a long term career, OE Group are currently looking for Trainee Collections Advisors based in Dumbarton.

This is a unique career opportunity with a Financial Services firm. For the right people there is an excellent opportunity with unlimited scope for personal growth and development along with the business.

As a Trainee Collections Advisor you will learn how to carry out debt collection activity without adversely affecting the customer journey. Upon completion of training your duties will include:

  • Debt collection activity within a call centre environment
  • Managing accounts to achieve the best possible outcome for all parties concerned
  • Managing client and customer relations as appropriate
  • Maintaining accurate records of all correspondence and conversations
  • Consistent delivery of a high quality of customer and client service
  • Consistent delivery of a high standard of compliance with all relevant laws, regulation and client requirement.
  • Consistent achievement of all departmental Key Performance Indicators.
  • An ideal Trainee Collections Advisor will be computer literate and possess the following:
  • An abundance of enthusiasm
  • Excellent communication and numeric skills
  • A flexible and adaptable approach

We are recruiting now, so apply now to save missing out on an excellent opportunity.

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Hayley Marrs
Telephone 0141 648 0999
Home  ›  Jobs  ›  Call/Contact Centres  ›  Collections  ›  Dumbarton

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