Multi Lingual Customer ServiceVacancy posted: Sunday, 16 October 2016
Salary: 17500 Per Annum
Job ref. no.: GB00010
Current languages required: German, French, Spanish, Mandarin, Korean, Russian, Italian, Danish, Swedish, and Norwegian
Due to rapid expansion and growth within the team, we are aiming to recruit productive individuals who have career aspirations to succeed within customer services environments.
For customer service the role involves interaction with customers who require assistance and or advice regarding certain products.
What skills you will need: - Positive and professional manner to be portrayed at all times - Excellent communication in English and any other language - Providing excellent customer service to respond to a wide range of incoming customer telephone enquiries - Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. - Ensuring that the information provided is clearly understood by the customer(s) - Prompt and accurate completion of all administration activities to ensure full customer satisfaction
What experience you will need - Customer Service or Sales experience essential. - Excellent communication skills are essential - Meeting targets and accuracy, quality, volume and to agreed service level agreements - Computer literate and knowledge/experience of navigating through multiple tools and systems.
To apply please email your CV to .
Brightwork Ltd are acting as an Employment Business for this role
|Contact Name||Gary Brabender|
|Telephone||0141 272 8132|
|Contact Instructions||For more information please contact Gary Brabender Tel :- 0141 272 8132|
Brightwork Ltd. offers the services of an employment agency for permanent work and an employment business for temporary work.
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