Multi Lingual Customer Service

Vacancy posted: Sunday, 16 October 2016

Salary: 17500 Per Annum
Location: Glasgow

Job ref. no.: GB00010

Brightwork Limited is currently recruiting for Multi Lingual Staff for a variety of languages and roles across Glasgow.

Current languages required: German, French, Spanish, Mandarin, Korean, Russian, Italian, Danish, Swedish, and Norwegian

Due to rapid expansion and growth within the team, we are aiming to recruit productive individuals who have career aspirations to succeed within customer services environments.

For customer service the role involves interaction with customers who require assistance and or advice regarding certain products.

What skills you will need: - Positive and professional manner to be portrayed at all times - Excellent communication in English and any other language - Providing excellent customer service to respond to a wide range of incoming customer telephone enquiries - Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations. - Ensuring that the information provided is clearly understood by the customer(s) - Prompt and accurate completion of all administration activities to ensure full customer satisfaction

What experience you will need - Customer Service or Sales experience essential. - Excellent communication skills are essential - Meeting targets and accuracy, quality, volume and to agreed service level agreements - Computer literate and knowledge/experience of navigating through multiple tools and systems.

To apply please email your CV to .

Brightwork Ltd are acting as an Employment Business for this role

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Gary Brabender
Telephone 0141 272 8132
Contact Instructions For more information please contact Gary Brabender Tel :- 0141 272 8132

About Brightwork

Brightwork Ltd. offers the services of an employment agency for permanent work and an employment business for temporary work.

View all jobs with Brightwork

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