Vacancy posted: Thursday, 15 September 2016

Technical Sales Consultant Dunfermline   17160 to 17368 per annum

Pertemps are delighted to be recruiting on behalf of our successful and rapidly expanding client based in Dunfermline. Working as a Technical Sales Consultant, you will be will be responsible for assisting customers with technical support, while ensuring consistent delivery of outstanding customer service.

This is a truly exciting opportunity to join an expanding company that can offer excellent career progression, for motivated individuals.

Responsibilities:

- Manage inbound calls from customers reporting challenges and problems and advise on solution based on their chosen policy
- Evaluate information to identify fault and assess appropriate solutions and next course of action
- Provide technical assistance to resolve faults over the phone
- Support colleagues as business and Department Manager sees fit
- Identify improvements in operational processes and recommend change if necessary

The successful applicant:

- Must have previous experience in an engineering field with a mechanical, electronic or technical background
- Proven track record of meeting and exceeding customer expectations
- Strong verbal and written communication skills
- Proven track record of handling objections and meeting deadlines
- Must have a keen eye for detail and be IT literate

Qualifications/ Experience:

- Experience of working within a busy Customer Services environment
- Sales experience will also be advantageous, but not essential

If you are a motivated individual, who wants to work hard and meets the above criteria please apply online today, for immediate consideration

Job Reference:   S08100140

Closing Date:     28 September 2016

Contact Name jobposter
Telephone 01312257531
Apply Now

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